Resident Services

Family Self-Sufficiency Program

  • Educational advancement (e.g. GED or post-secondary)
  • Completion of specialized job training
  • Obtaining employment
  • Career advancement
  • Transitioning out of subsidized housing
  • Homeownership

The FSS program involves goal setting, mentoring and financial incentives to empower families in making positive life changes.

HHA’s FSS Program Services

As a part of HHA’s FSS program, participants work with an FSS Coordinator to develop a plan that outlines specific activities needed to achieve their economic self-sufficiency goals. Throughout the program, the FSS Coordinator monitors participants’ progress and helps them move toward self-sufficiency.

As participants achieve employment goals and increase household income from wages, their rent increases.  An amount equitable to the monthly rent increase is set aside each month into an escrow savings account.  When participants meet all of their goals and graduate from the program, they are eligible to receive a payout of the escrow accrued during their participation.

Enrollment in FSS

For HCV families

  • HHA is currently accepting and enrolling new applicants for the HCV-FSS Program.

For Public Housing families

  • Current public housing residents can be referred to the PH-FSS program through their property manager.

Youth & Family (ROSS)

(Ross) Resident Opportunity Self-Sufficiency Program 

Youth and Family Services (YFS) is part of the ROSS Service Program created for Public Housing Residents.  The goal of this program is to assist residents in becoming self-sufficient. The ROSS Youth and Family Services Program was created to help families (1) identify issues or problems hindering their progress; (2) understand why it is important to explore other options and pathways to success; (3) embrace the best strategy or plan to achieve their individual and family goals; and (4) finally, applying the motivation and “how-to-do-it” in their daily schedule to achieve self-sufficiency one family at a time.

The YFS Program covers these seven (7) core areas:

  • Needs Assessment
  • Action Plan
  • Goal Setting
  • Education
  • Budgeting
  • Life Skills
  • Job Training

If you are interested in being a part of the YFS Program, complete the attached form and return to your Property Manager or Resident Service Staff.  Enrollment is voluntary, and admission is based on your desire for self-improvement, and the availability of slots in your area.

PDF Download  ROSS Youth and Family Services Referral Form

HHA Youth Council (HHAYC)

The purpose of the HHAYC is to provide a platform where young people in and around public housing can voice their opinions. The goals of the HHAYC:
Provide information on summer employment, internships, training opportunities
Provide information on scholarship opportunities, establish community service projects
Promote programs that will provide improved character, educational, recreational, community engagement and social service opportunities
HHAYC meets monthly at the Oscar Mason Community Center

Other Services Offered

  • Midnight Basketball League
  • Scholarships
  • Young Adult Men’s Program
  • Emergency Assistance Referrals
  • Mentoring/ Tutoring Opportunities
  • SERC Basketball Challenge

To find out more about these programs, contact Frederick Whitlow II, Youth and Family Services Coordinator, at (256)532-5685 or (256)690-7340.

ROSS Elderly/Disabled Program

We offer assistance with:

  • Advocacy when experiencing issues with obtaining services
  • Identifying benefits through programs and assisting with enrollment

We provide activities and workshops that provide social interaction with the community:

  • Health and Resource Fairs
  • Health, Safety and Nutrition Workshops
  • Opportunities for local social outings to the Community Garden


For more information regarding this program, contact Patrice Boddie, Elderly/ Disabled Service Coordinator at (256) 532-5630.

Homeownership Opportunities

The Home-buyers Club
Residents of public housing have the opportunity to move out of traditional public housing and into a single-family home.  While residing in the homehome-sold-sign-house participants are educated about the issues involved in buying and owning a home.  A Housing Counselor works with participants one on one to remove the barriers to homeownership by preparing clients to become mortgage-ready, enabling them to pre-qualify for loans, and informing them of the range of special financing and mortgage programs available.  Participants must meet program requirements to transfer into the Pre-Homeownership Program. Are you ready for the Pre-Homeownership Program?  Are you employed full-time or do you have stable income? Do you pay your rent and other bills on time?  Do you have time, ability and willingness to learn how to take care of a house?  Are you willing to work on resolving past financial obligations. If you have answered yes to all of these questions, then contact Jamia Shelby, Homeownership Coordinator, (256) 532-5620. Participants learn about the home buying process while receiving one on one housing counseling, education, guidance, and group support.  Participants learn how to:

  • Improve money management skills.
  • Develop a household budget and home buying action plan.
  • Develop a savings plan
  • Resolve credit issues.

For more information about our homeownership opportunities, you may call our office at (256) 532-5620.

Section 3 Employment

Section 3 is a provision of the Housing and Urban Development (HUD) Act of 1968 that helps foster local economic development, neighborhood economic improvement, and individual self-sufficiency. The Section 3 program requires that recipients of certain HUD financial assistance, to the greatest extent feasible, provide job training, employment, and contracting opportunities for low- or very-low income residents in connection with projects and activities in their neighborhoods.

Section 3 FAQ’s

How does Section 3 promote self- sufficiency?

Section 3 is a starting point to obtain job training, employment and contracting opportunities. From this integral foundation coupled with other resources comes the opportunity for economic advancement and self-sufficiency.

• Federal, state and local programs

• Advocacy groups

• Community and faith-based organizations

How does Section 3 promote homeownership?

Section 3 is a starting point to homeownership. Once a Section 3 resident has obtained employment or contracting opportunities they have begun the first step to self-sufficiency.

Who are Section 3 residents?

Section 3 residents are:

• Public housing residents or

• Persons who live in the area where a HUD-assisted project is located and who have a household income that falls below HUD’s income limits.

 Determining Income Levels

• Low income is defined as 80% or below the median income of that area.

• Very low income is defined as 50% or below the median income of that area.

What is a Section 3 business concern?

A business that:

• Is 51 percent or more owned by Section 3 residents;

• Employs Section 3 residents for at least 30 percent of its full-time, permanent staff; or

• Provides evidence of a commitment to subcontract to Section 3 business concerns, 25 percent or more of the dollar amount of the awarded contract.

What types of economic opportunities are available under Section 3?

• Job training

• Employment

• Contracts

Who will award the economic opportunities?

Recipients of HUD financial assistance will award the economic opportunities. They and their contractors and subcontractors are required to provide, to the greatest extent feasible, economic opportunities consistent with existing Federal, State, and local laws and regulations.

Who receives priority under Section 3?

For training and employment:

• Persons in public and assisted housing

• Persons in the area where the HUD financial assistance is spent

• Participants in HUD Youth building programs

• Homeless persons

For contracting:

• Businesses that meet the definition of a Section 3 business concern

How can businesses find Section 3 residents to work for them?

Businesses can recruit Section 3 residents in public housing developments and in the neighborhoods where the HUD assistance is being spent. Effective ways of informing residents about available training and job opportunities are:

• Contacting resident organizations, local community development and employment agencies

• Distributing flyers

• Posting signs

• Placing ads in local newspapers 3

Are recipients, contractors, and subcontractors required to provide long-term employment opportunities, not simply seasonal or temporary employment?

Recipients are required, to the greatest extent feasible, to provide all types of employment opportunities to low and very low-income persons, including permanent employment and long-term jobs.

Recipients and contractors are encouraged to have Section 3 residents make up at least 30 percent of their permanent, full-time staff.

A Section 3 resident who has been employed for 3 years may no longer be counted towards meeting the 30 percent requirement. This encourages recipients to continue hiring Section 3 residents when employment opportunities are available.

What if it appears an entity is not complying with Section 3?

There is a complaint process. Section 3 residents, businesses, or a representative for either may file a complaint if it seems a recipient is violating Section 3 requirements are being on a HUD-funded project.

Will HUD require compliance?

Yes. HUD monitors the performance of contractors, reviews annual reports from recipients, and investigates complaints. HUD also examines employment and contract records for evidence that recipients are training and employing Section 3 residents and awarding contracts to Section 3 businesses.

How can Section 3 residents or Section 3 business concerns allege Section 3 violations?

You can file a written complaint with your local HUD Field Office using form HUD 958.

For more information visit HUD’s website

 Job Opportunities:
Career opportunities at HHA